Nick’s Roofing Services (“Nick’s Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request a roofing estimate, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices and rights available to you.

Our website is operated for customers and visitors in California and may be accessed by individuals throughout the United States.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide Directly

When you submit a contact form, request an estimate, call us, email us, or communicate with us, we may collect:

• Name
• Phone number
• Email address
• Property or service address
• ZIP code
• Information about your roofing needs
• Details you provide about your property or project
• Any other information you voluntarily provide

Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for providing our services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, depending on the technologies and services enabled on the website. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Approximate geographic information
• Referring website
• Date and time of your visit
• Website interaction and usage information
• Cookies and similar technologies

We use this information to operate, secure, maintain, and improve our website and understand how visitors use it.

2. How We Use Personal Information

We may use information we collect to:

• Respond to questions and requests
• Provide roofing estimates and consultations
• Schedule inspections or appointments
• Communicate with you about your project
• Provide and manage our roofing services
• Respond to customer-service requests
• Improve our website, services, and customer experience
• Maintain website security and prevent fraud or misuse
• Measure website traffic and marketing performance
• Send service-related communications
• Comply with legal and regulatory requirements
• Fulfill other purposes disclosed when the information is collected

3. How We Share Personal Information

We may share personal information with service providers and other third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

• Website hosting providers
• Website maintenance and technology providers
• Form and communication providers
• Email and business communication providers
• Analytics providers
• Advertising and marketing platforms
• Scheduling or customer-management providers
• Professional advisers
• Government authorities or law-enforcement agencies when legally required

We do not sell personal information for money as part of our ordinary roofing operations.

If our website uses advertising or analytics technologies that constitute “sharing” or “selling” under applicable California law, we will provide the legally required disclosures and choices.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

• Keep the website functioning properly
• Remember certain preferences
• Understand website traffic
• Measure advertising performance
• Improve website functionality
• Detect security issues
• Understand how visitors interact with our website

You can control cookies through your browser settings. Blocking certain cookies may affect some website functionality.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.

5. Third-Party Services and Links

Our website may contain links, maps, reviews, social-media features, payment or scheduling services, or other third-party functionality.

Examples may include services provided by Google, Facebook/Meta, Yelp, YouTube, or other third parties.

When you interact with a third-party service, that service may collect information according to its own privacy policy. Nick’s Roofing does not control the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party service you use.

6. Communications

If you provide your phone number or email address, we may use that information to respond to your inquiry, provide an estimate, communicate about a roofing project, schedule services, or provide other service-related communications.

If we send promotional communications, you may request to stop receiving them by following the unsubscribe instructions provided or by contacting us.

Opting out of promotional communications does not prevent us from sending communications necessary to provide requested services or respond to your inquiry.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

9. California Privacy Rights

California residents may have certain privacy rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), when those laws apply to the business and the information involved.

Depending on applicable law, California residents may have the right to:

• Know what categories and specific pieces of personal information we collect, use, disclose, or otherwise process, subject to applicable exceptions.
• Delete personal information we maintain about them, subject to legal exceptions.
• Correct inaccurate personal information.
• Opt out of the sale or sharing of personal information when applicable.
• Limit certain uses or disclosures of sensitive personal information, when applicable.
• Not be discriminated against for exercising privacy rights protected by law.

California law also recognizes certain opt-out preference signals, including Global Privacy Control (“GPC”), where applicable.

Not every right applies in every circumstance, and certain legal exceptions may permit or require us to retain or use information.

10. How to Submit a California Privacy Request

To request access to, deletion or correction of, or information about your personal information, contact us using the information below.

Please clearly state that your request concerns your California privacy rights.

We may need to verify your identity before completing certain requests. Verification information will only be used for purposes reasonably necessary to verify and process the request.

If you submit a privacy request through an authorized agent, we may require appropriate documentation confirming the agent's authority, as permitted by law.

We will process qualifying requests within the time periods required by applicable California law.

11. Do Not Sell or Share My Personal Information

Nick’s Roofing does not sell personal information for monetary consideration as part of its ordinary business operations.

If our website or advertising technologies are determined to constitute a “sale” or “sharing” of personal information under California law, we will provide the applicable opt-out mechanism and disclosures required by law.

Where applicable, California residents may use a recognized opt-out preference signal such as Global Privacy Control (GPC).

12. Children's Privacy

Our website and services are intended for adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Do Not Track

Some web browsers may transmit “Do Not Track” signals or similar browser preferences.

Because there is not a uniform industry standard for responding to all such signals, our website may not respond to every browser-based Do Not Track signal in the same manner.

Where required by applicable California law, we will honor recognized opt-out preference signals in accordance with applicable requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this policy.

We encourage you to review this page periodically for the latest information about our privacy practices.

15. Contact Us